Returns & Exchanges

At Ibrahim Al-Qurashi, we strive to ensure your complete satisfaction with our luxury fragrances and beauty products. If you are not entirely pleased with your purchase, our streamlined return policy allows for exchanges or refunds within 14 days of delivery.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to your order history to select the items you wish to return, or contact our customer support team with your order number.

• 2.
  Package Securely

  Ensure the product is in its original, unopened packaging with all seals intact to qualify for a return due to hygiene and safety standards.

• 3.
  Ship Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Quality Inspection & Refund

  Once our specialists verify the condition of the returned items, your refund will be processed to your original payment method within 7-10 business days.