Frequently Asked Questions
Everything you need to know about our luxury fragrances and services.
Are Ibrahim Al-Qurashi perfumes long-lasting?
Yes, our perfumes are crafted using high concentrations of pure oils and premium ingredients, ensuring a long-lasting and sophisticated scent profile that lingers throughout the day.
Do you offer international shipping?
We currently ship to various regions across the GCC and internationally. Shipping times and costs vary depending on your location and are calculated at checkout.
What is your return and exchange policy?
We accept returns or exchanges within 7 days of delivery, provided the product remains in its original, unopened packaging and the seal is intact for hygiene and quality assurance.
Are your products authentic and original?
Every product sold on our official website is 100% authentic, produced directly by Ibrahim Al-Qurashi to meet our heritage standards of luxury and excellence.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard), Mada, Apple Pay, and in certain regions, we offer a Cash on Delivery (COD) option for your convenience.
How can I track my order?
Once your order is dispatched, you will receive an email and SMS containing a tracking number and a link to monitor your shipment's progress in real-time.